This indicates there may be an issue with the ISP gateway or the link(s) between the client gateway and ISP gateway. In this next screen shot, packet loss is regularly encountered beginning with hop 2. The only device to not respond (hop 11) is likely configured to do so, as there is no packet loss after it. This screenshot illustrates a tracert clear of packet loss. If packet loss is frequently encountered after a particular hop, the issue is most likely with that device or between it and the previous hop.
The test may need to be completed multiple times to identify where loss is occurring. Wait for the trace to complete press CTRL/CMD+C if multiple lines ending with "Request timed out" are encountered.Ī lack of response will be represented by an asterisk (*), potentially indicating packet loss or that the device is configured to not respond.Substitute 8.8.8.8 with whatever address must be tested to. This will perform a trace route to 8.8.8.8 and present each hop as an IP address. Open a command prompt on a client PC via the Start Menu and search for "cmd".'tracert' can be used to check each layer 3 device along the path to the destination: If packet loss is seen, the next step is to identify where the packet loss begins to occur. Determining Where Packet Loss Is Occurring o ver Routed Links
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